Terms of Service
Last updated: November 4, 2025
1. Agreement to Terms
By accessing or using Doorstep Foodstuffs ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the Service.
2. Service Description
Doorstep Foodstuffs provides an online platform for ordering groceries and foodstuffs for delivery within Abuja, Nigeria. We connect customers with fresh, quality products from trusted suppliers.
3. Account Registration
To use certain features of the Service, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Orders and Payments
Order Placement
- All orders are subject to product availability
- We reserve the right to limit or cancel quantities
- Prices are subject to change without notice
- We may require verification before order processing
Payment
- We accept payment on delivery (cash)
- All prices are in Nigerian Naira (₦)
- Delivery fees may apply based on location
- Taxes are included in displayed prices where applicable
Delivery
- Delivery times are estimates and not guaranteed
- Someone must be available to receive delivery
- We deliver within Abuja metropolis and surrounding areas
- Additional charges may apply for remote locations
5. Returns and Refunds
We accept returns under the following conditions:
- Damaged or defective products upon delivery
- Incorrect items delivered
- Expired products
To request a return, contact us within 24 hours of delivery. Refunds will be processed to the original payment method or as store credit.
6. User Conduct
You agree not to:
- Use the Service for any illegal purpose
- Violate any laws in your jurisdiction
- Infringe upon intellectual property rights
- Harass, abuse, or harm others
- Interfere with the Service's operation
- Attempt to gain unauthorized access
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Doorstep Foodstuffs and are protected by international copyright, trademark, and other intellectual property laws.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DOORSTEP FOODSTUFFS, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: admin@doorstepfoodstuffs.com.ng
- Phone/WhatsApp: +234 707 636 7643
- Website: Contact Form